User Experience Interfaces in Legislative Institutions
Written on May, 2023
The rapid digitalisation of legislative processes, particularly in the wake of the COVID-19 pandemic, has resulted in an imperative for intuitive and user-friendly solutions. While technical and parliamentary staff have been the primary users of most digital tools, the need for members of parliament to directly engage with these platforms has become increasingly apparent. This essay critically examines the complexities involved in developing user-friendly digital interfaces for legislative members, the organisational dynamics that impact their adoption, and the broader implications for transparency and governance.