The Cultural and Technical Aspects of the Modernisation of Western Cape Provincial Parliament in South Africa
About the Western Cape Provincial Parliament | South Africa | Written on January, 2023
The digital transformation of any institution is a complex process that requires careful planning, a clear strategy and a strong, engaged team. The Western Cape Provincial Parliament in South Africa provides an insightful case study into how modernisation can be successfully achieved within the context of a legislative body. Key areas of consideration include understanding the purpose of the transformation journey, cultural change within the organisation, the necessity of skills audits, and the implementation of a robust organisational maturity model.