Strategic Approaches to User-Centred Digital Transformation in Legislative Environments
Written on June, 2022
Digital transformation within legislative bodies is an intricate undertaking, particularly when considering the dual goals of modernisation and user-centred design. While it's tempting for these institutions to try to revolutionise everything simultaneously, a more strategic approach is advised, one that is sensitive to the scale and unique needs of each legislative body. This essay delves into the key challenges and opportunities that legislators face in the path towards digital transformation, with an emphasis on meeting the specific needs of Members of Parliament (MPs) and technical staff.