Reframing the Modernisation Process of Parliaments: Towards User-Centred Design and Measurable Outcomes
Written on July, 2023
The modernisation of parliamentary procedures presents a complex web of considerations that demand careful analysis and robust mechanisms for iteration and validation. The main challenge lies in advancing these procedures while maintaining the interpretability of changes, and respecting the institution's traditions and historical context. Furthermore, the practical task of integrating advancements from technical areas and contributions from members of parliaments adds to the challenge. An appropriate approach to meeting these demands is to employ user-centred design, coupled with rigorous outcomes measurement. This strategy fosters a dynamic, inclusive process that offers a promising pathway towards enhancing the efficiency and effectiveness of parliamentary operations.