Embracing the New Normal: ICT Governance and Business Continuity in Parliaments Post-Pandemic
Written on September, 2021
The global pandemic has significantly impacted our way of life, leading to a shift in how we conduct our daily activities. In the context of parliaments, the world is gradually transitioning from a predominantly remote work environment to a hybrid model that combines physical and remote activities. This shift has led to the emergence of what is now called "the new normal," forcing parliaments to rethink their information and communications technology (ICT) governance structures. This essay explores the necessity of adopting new ICT governance practices in parliaments and the four key areas that should be addressed to guarantee business continuity in the post-pandemic world: Adapt and Thrive, The Digital Transformation, Empowering Users, and Safeguarding Democracy.