Embracing Digitisation: A Case Study of the National Assembly of Suriname
About the National Assembly of Suriname. Written on September, 2021
Introduction
In an era where digital technology shapes the very fabric of society, institutions of governance are not exempt from its influence. The National Assembly of Suriname stands as a testament to this reality, having recently undergone a significant digital transformation. The Assembly's adaptation to digital tools and platforms has opened new channels of communication and participation for the citizens, particularly the youth, contributing to a stronger, more open and transparent Parliament.
The Need for Transformation
The first aspect of this transformation worth noting is its necessity. In Suriname, as in many countries, the public perception of Parliament has traditionally been less than favourable. A perception of being distant or detached from the realities of the populace, particularly the youth, was prevalent. This necessitated a focused effort to rebuild public trust by bridging the gap between the assembly and the public.
Digital transformation stood out as an effective strategy to address this. By leveraging technology to disseminate information, the assembly could provide easily accessible information tailored to the needs and interests of the youth. The creation of a dedicated youth section on the Assembly's website is one such example. The initiative was coupled with outreach programmes where students were invited to the Assembly and informed about its workings, history, and potential future trajectory.
Digital Transformation amidst a Pandemic
An unforeseen but significant driver of the Assembly's digital transformation was the global pandemic. In a world forced to adapt to remote working, the members of the Assembly were no different. While a few were already comfortable with virtual participation, others needed support to make the transition.
Investing in suitable software became a priority to facilitate this shift. The change in work procedures was not a temporary adjustment but has become the new norm. The experience has led to an increase in requests for remote meetings, indicating that this transition is likely to have a lasting impact on the workings of the Assembly.
Key Recommendations for a Successful Digital Transformation
Drawing from Suriname's experience, the key recommendation for digital transformation is simplification and synchronisation. The goal is to ensure that information is easily accessible and publicly available. To achieve this, systems should be designed to work in sync, such that the information uploaded on one platform is available across all channels. This removes the need for duplication and increases the efficiency of information dissemination.
The creation of an app by the National Assembly is a step in this direction. The Assembly is also working towards integrating various systems for seamless communication and information availability. This will allow the Assembly's Information Department to upload information that will be simultaneously available on the website, app, and other channels.
Conclusion
The digital transformation of the National Assembly of Suriname has offered valuable lessons on the significant role technology can play in enhancing the effectiveness and transparency of parliamentary institutions. By providing accessible and interactive channels for citizen engagement, especially targeting the youth, and adopting remote working, the Assembly has strengthened its functions and public perception. The emphasis on synchronisation and simplification in information dissemination further underscore the importance of a strategic and thoughtful approach to digital transformation. As more parliaments globally undertake their digital journeys, these insights from Suriname will undoubtedly provide a useful blueprint for success.