Embracing Digital Transformation and Innovation in the New Zealand Parliament
About the Parliament of New Zealand. Written on March, 2021
The New Zealand Parliament, with its 120 Members of Parliament (MPs) and 130 electorate offices spread throughout the country, presents a unique and complex environment that requires comprehensive and efficient technological support. In response to this challenge, the Parliamentary Service has been actively pursuing digital transformation initiatives to modernise its infrastructure and streamline services. This essay delves into the details of various innovative projects undertaken by the Parliamentary Service, including the implementation of a unified service platform, the adoption of cloud services, data centre migration, promotion of diversity in leadership, and the fostering of customer-centric partnerships.