Digitalization of the Estonian Parliament: A Model for Efficient and Secure Governance
About the Riigikogu of Estonia. Written on September, 2021
The digitalization of the Estonian Parliament serves as a model for efficient, secure, and citizen-centric governance in the modern age. Estonia has become a global leader in digitalization, with 99% of its government services now accessible online. This essay will explore various aspects of Estonia's Parliament digitalization, including its transition to electronic governance, its use of secure electronic authentication, and its citizen-centric approach.
The Path to Digitalization in Estonia's Parliament
Estonia's journey towards a digitalized Parliament began in 1994 when the Parliament signed the first draft policy of digitalization. The Estonian government prioritized investing in information technology solutions and e-services to create a citizen-centric approach. These developments were based on both necessity and a forward-thinking mindset.