Digital Transformation in the Western Cape Provincial Parliament: A Journey Towards a Modern Parliamentary System
About the Western Cape Provincial Parliament | South Africa | Written on January, 2023
This essay sheds light on the strategic and considered approach that the Western Cape Provincial Parliament (WCPP) has undertaken in its digital transformation journey. The vision of becoming a modern parliament is not seen as a finite target but as an evolving process that requires continual assessment and improvement. The exploration of this transformation journey presents an opportunity to understand the critical factors that drive successful digital transformation in a public sector institution.