Digital Transformation: An Insight into the Modernisation of the Parliament of Trinidad and Tobago
About the Parliament of Trinidad and Tobago | Written on January, 2023
Introduction
In recent years, the Parliament of Trinidad and Tobago has made significant strides in modernising its systems and processes. The digitalisation process has been integral to the government's efforts to bolster transparency, foster citizen engagement, and improve the efficiency of its legislative operations. These initiatives are especially crucial in the light of the increasing need for responsive and efficient public systems worldwide.
Citizen Engagement and Transparency: The Power of Public Websites
The public website of the Trinidadian Parliament plays an indispensable role in the government's endeavour to amplify citizen engagement. The availability of legislative content on the platform has transformed the public's perception of the work undertaken by the Parliament. The work of oversight committees, in particular, has gained prominence due to the ease of accessibility and transparency in operations. The act of publishing transcripts and other information on the website has also resulted in a more enlightened citizenry. This accessibility is not only creating a more engaged populace but also fostering an atmosphere of greater trust in the institution.
Member Involvement in the Digitalisation Process
The digital transformation of the Parliament was not without its challenges. The move towards a paperless Parliament, as enshrined in the 2013-2018 strategic plan, faced initial resistance from members. Traditional methods of operation seemed more comfortable, leading to a slow adoption of digital tools such as the e-repository. However, the global shift caused by the COVID-19 pandemic acted as a catalyst for the adoption of digital processes. While there is still work to be done in accurately measuring the adoption of digital tools, anecdotal evidence suggests a positive shift in attitudes.
Modernising Parliamentary Inquiries and Committees
Digitalisation has not only altered the way the Parliament operates but has also revolutionised the engagement of citizens in parliamentary processes. Now, citizens can actively participate in live committee hearings, providing their comments and questions in real-time. This shift towards interactive public engagement is significant in promoting a sense of involvement among citizens. It also breaks down the barriers of physical attendance, allowing the public to engage with Parliament from the comfort of their homes.
Challenges in Updating Resolutions and Orders
The digital revolution brought with it the necessity to update existing orders and resolutions. This has been a formidable hurdle, especially as most standing and sessional orders made little or no reference to digitalisation. However, the Parliament was proactive in adopting resolutions that allowed for hybrid participation in meetings and sessions, ensuring that legislative activities were not hampered by the unprecedented global health crisis.
Future Directions for Digital Transformation
Looking ahead, the Parliament of Trinidad and Tobago is keen to continue on its path of digital transformation. This journey will include the drafting of a new strategic plan with an emphasis on further digitisation and modernisation. Anticipated areas of growth may include the launch of new features on the public website and potentially the introduction of e-voting systems, thus further embedding technology in the democratic process.
Conclusion
The modernisation process of the Parliament of Trinidad and Tobago, primarily through digitalisation, stands as a testament to the power of technology in shaping a transparent, accessible, and engaging democracy. The journey has been marked by challenges and resistance, but the ultimate outcome is a more enlightened and engaged populace. As the Trinidadian Parliament moves forward with its strategic plans for further digital transformation, it serves as a case study in leveraging technology for enhanced citizen engagement, and a beacon for other legislative bodies contemplating a similar transition.