Artificial Intelligence in Parliamentary Citizen Engagement: A Critical Analysis of Current Strategies and Future Directions
Written on August, 2023
The role of Artificial Intelligence (AI) in public service delivery and governance has been a topic of ongoing research and debate. Specifically, the integration of AI tools for enhancing citizen engagement in parliaments offers a fascinating intersection of technology and governance. While AI has shown potential in various public sectors, its application in parliamentary settings is relatively new but rapidly evolving. This essay aims to critically analyse the current strategies adopted in parliaments for citizen engagement through AI, discussing the effectiveness, challenges, and future directions.